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Audible.com claimed I could try a FREE audiobook if I signed up by providing my email address ONLY, no membership or commitment or payment information required. Without my consent or knowledge, they illegally obtained my credit card number! How did that happen-and...
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1.0
I didn't like
  • I didnt like to get my money stolen
  • Underhanded way to bait customers
  • Unauthorized use of my credit card
#1105622
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Audible.com has been charging me monthly for the last 8 months (14 eur a month) without me knowing or giving permission or even signing up to be a member. A few months ago I signed up for a FREE audiobook from amazon, and apparently they gave audible my credit card...
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1.0
I didn't like
  • I didnt like to get my money stolen
#1104290
Reply to reviews
Contacted Audible australia on Chat and they immediately cancelled my account and have promised to refund the 4 months x $14.95 payments. Was quite annoyed that they were taking the money because I had not signed up to any service. However their quick response and...
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#1084555
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Amazon/Audible fraudulent charges 16.02

Audible
#1091316
1.0
Details
I have canceled my credit card and updated all of my automatic payment information three times because of this audible situation! Anytime I order and pay for products through Amazon, somehow an "audible" charge shows up a few weeks later!
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Audible - Customer service... not.

Audible
#1080126
needed to consolidate my audible membership w my prime due to a typo on my part. very frustrating experience hampered by poor english skill, manufactured hurdles, poor policies and procedures. opportunity for improvement is significant!
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Audible - Keep billing me after canceling

Audible
#1074896
I cancelled my audible.com subscription on 9/17/16. I keep getting billed despite several times I contracted audible. The email message I keep getting is my email can't be found. I would not recommend audible to anyone.
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Audible - Won't stop charging me.

Audible
#1061240
For over a year now Audible keeps telling me they can't find my account, but like clockwork I'm charged 14.95 every month. They keep claiming they will call me back with their special accounts team but never do....
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I am extremely unsatisfied with this "service"... I wanted to try audible for one month free... something didn't work so I was lik "okay that's fine, than no Audible for me"... turns out I'm paying 14,95 for a membership when really... I HAD NO IDEA I WAS EVEN A MEMBER...
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I didn't like
  • Unauthorized use of my credit card
#1083040
Reply to reviews
I have rung them and they asked if it says on my bank statement Audible.com. They say there is no trace of them using my card!!! They say without trace they can't reimburse! They told me to get my bank to block them. How ***! I may decide to get Audible again in the...
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#1082562
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I have tried to use Audible 3 times since 2005 but they still use a proprietary audio format. I tried to get the books I purchased from in a usable, industry-standard format such as *.wma, *.mp3/4, etc. After futile attempts to get them to honor innocent until proven...
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Anonymous
Annonomous

couldn't agree more.

2.2
I didn't like
  • Being held in contempt by a company that wants my business
  • Underhanded way to bait customers
#1074149
Reply to reviews
Just realized i have been charged $14.95 a month for the last 15 months. I did not sign up and it appears it correlates with the date when I became an Amazon prime member. So if Amazon is automatically enrolled me in this, it is unacceptable. I have called audible but...
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Anonymous
Lauren

A year ago I purchased an audio book on Amazon for less than $10.00.. Great deal, right?Well, what I didn't know at the time was that I was automatically enrolled as a member ...

Anonymous
Anonymous

You can try and play the victim, but the reality is they offered you a free trial and you forgot about it. You thought, hey it's free why not try it. But as stated before you ...

#1069228
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This is the second time I'm having to dispute unauthorized charges from Audible NJ for so called subscription I know nothing about. While some of us work hard every day to try to make ends meet, this company takes the easy way out by charging $14.95 per month to...
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Anonymous
Anonymous

Agreed. Any idea how to go about doing this? I could not figure out how they got my account until I read comments. Downloading a book from amazon evidently triggered this sub...

#1060770
Reply to reviews
I downloaded a book on my Amazon Prime account. Three months later, Im looking at my dormant / inactive Amazon Chase credit card and Ive been paying without my knowledge $14.95 monthly for their service which we never subscribed to. Amazon should sell this company....
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Anonymous
Anonymous1

This exact same thing happened to me as well. I was signed up without permission. I called and got refunded for three months and it was cancelled.

1.6
I didn't like
  • Underhanded way to bait customers
  • Credit card fraud
#1053471
Reply to reviews
Just noticed a $14.95 charge on my credit card from this company for an absolutely unauthorized/unused subscription. (I had never visited Audible.com nor purchased/listen to an audiobook in my life) Upon further investigation, I learned they have been charging my card...
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1.0
I didn't like
  • Repeated unauthorized cc charges
#1044746
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