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My mother never signed up for an Audible account. She didn't even know what Audible was before tonight. I never signed up for Audible. I do know what Audible is. However, my mother found a $14.95 charge on her debit card, from Audible in New Jersey (Audible, an Amazon...
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Anonymous
Anonymous

Had similar issues recently. Thank goodness I check my statements. Changed cards and bank blocked charges and audible still got through! Be diligent is all I can say!! Watch t...

1.0
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Audible Account
#1213184
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Audible has a wait of over 30 minutes and incompetent staff. customer service hangs up on customers when they cannot resolve the issue. Tonight I called audible at 8.45 and its not 10pm. I spent an hour and a half on chat and phone, verified my information, cards,...
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Anonymous
Dave

I was one of Audibles original customers. For 17 years I managed to deal with their flaky policies because of loyal customer service. Now that Amazon owns them, the CS is gone...

3.0
Product
Audible Account
I liked
  • Because i need it
  • I have been a fan of audible
I didn't like
  • Takes over 40 minutes te and over an hour to reset password
  • Customer service
  • Horribel customer service- unresponsive and ineffective
#1138155
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Audible - Won't stop charging me.

For over a year now Audible keeps telling me they can't find my account, but like clockwork I'm charged 14.95 every month. They keep claiming they will call me back with their special accounts team but never do....
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Audible Account
#1061240
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Audible Account Review

Did everything right: downloaded app created new account; credit card details, picked a book (Pride Predudice) There is a problem accessing your account please try again later. Dog ***: buy a printed book on real paper this is just an electronic minefield
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Audible Account
#1000665
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