Product: Audible Customer Care Clear all filters (5 of 5 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Show

Audible - They keep charging me! TICKED OFF!

I’ve emailed multiple times & even turned in a dispute with my bank. The bank has reimbursed me for Dec 2017, but Audible has yet to reply to my email and is still charging me! I’m so ticked!
Product
Audible Customer Care
#1165085
Reply to reviews
Show

Audible - Charged me and I don't even have the app

Well luckily I got a nice guy named Carvell. Just told him a few things about how I don't even have an account. Asked why I'm being charge. He was nice about it all and gave me a full refund from the last few months
4.3
Details
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Staff
Style and Design
Value for money
Website
Product
Audible Customer Care
#1163159
Reply to reviews
Ever since these charges appeared, I have utilized audible.com chat, customer service, email and have transcripts admitting error and promising a fix. The charges keep coming. I spent four hours today of my vacation compiling credit card statements, identifying...
Read more
2.0
Product
Audible Customer Care
I liked
  • Account
I didn't like
  • Customer service
  • Fraudulent charges
#979922
Reply to reviews
This morning I called Audible. I described the whole scenario again. I was still polite, and still very insistent that what had happened was not right. By now I am no longer just considering the experience I had with this one book, but how I can protect my extensive...
Read more
5.0
Product
Audible Customer Care
I liked
  • Whispersync is awesome when available
  • That they seemed to resolve the matter
  • Because i need it
#922638
Reply to reviews
It is a subsidary of amazon.com and it is just like amazon.com has great customer service.Those of you had charges from that company is because you made a trial , or your kids, spouse did but forgot to cancel. If you dont want the service forever, cancel it. It...
Read more
Anonymous
Anonymous

I am the only user of my credit card and I never even heard of audible.com . Myself and a few others didn't even start a free trial. They would not be able to provide proof of...

4.2
Product
Audible Customer Care
I liked
  • Because i need it
#833044
Reply to reviews