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I downloaded a book on my Amazon Prime account.Three months later, Im looking at my dormant / inactive Amazon Chase credit card and Ive been paying without my knowledge $14.95 monthly for their service which we never subscribed to. Amazon should sell this company. They...
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Anonymous
Anonymous1

This exact same thing happened to me as well. I was signed up without permission. I called and got refunded for three months and it was cancelled.

1.6
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Audible Free Trial
I didn't like
  • Credit card fraud
  • Underhanded way to bait customers
#1053471
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Audible Free Trial Review

Account automatically opened when i downloaded a free kindle book. Audible not only created an acct without my consent, but charged my card on file with Amazon. 2 inquiry emails have gone unanswered. This is a completely unacceptable way to do business
1.0
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Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Privacy and Data Security
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Audible Free Trial
#1037846
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Audible Free Trial Review

I guess I never reviewed the fine details on their FREE AD & saw they kept charging me, but for not one trial or purchase by me. Did not know where to get resolution. Finally found a magic key--1-888-283 5051 Sebastian was very,very helpful. I think by Nov. 7 he will finalize resolution.
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Audible Free Trial
#948018
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I too found out I was enrolled in Audible.com and had a free trial but would be charged after that. I had NO IDEA I was enrolled into something like this. If the print had been larger or if there had been a way of me seeing it, I would NEVER had signed up for it. Had...
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Audible Free Trial
I didn't like
  • Unethical practices
#922056
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Hi, My son had subscribed for a trial however I notice that USD 14.95 and GBP 7.99 have been debited from my Visa credit card. This is theft.. Who do I need to reach in order to get the refund. In the meanwhile my son has cancelled their membership. It is their duty to...
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Anonymous
Anonymous

In the terms he agreed to in signing up for the trial it says you must cancel before the end of the trial otherwise you are consenting to a full membership.

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Audible Free Trial
#849205
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You obviously accepted an offer for a free ebook download which included a free trial period which required you to OPT OUT within a certain period of time or you would be billed. This is how the free shipping works that signs you up for an Amazon Prime membership for...
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Anonymous
Anonymous

well said

5.0
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Audible Free Trial
#802676
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I got the free trial and added my credit card.I got a new phone and got the app and the book I had got was deleted. I tried to cancel my account and still got charged £12. I only ever got 1 book and the month I seem to have paid for is up and I didn't do anything. This...
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Audible Free Trial
#797525
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This is unreal. I'm on the phone with Audible now - for an hour. I have been an Audible customer for many years. I have a fairly long commute, so I love listening to books. My husband bought me a year's membership the last two years - this last one I got on 12/14/14....
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Audible Free Trial
#682902
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I signed up for Audible.com's free trial back in June 2014. When I wasn't using the service I canceled (before the free trial ran out). I started getting charges on my account in November 2014. When I checked my account settings it said that it was inactive and not...
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Anonymous
Shar

I am having the same problem. I called my credit card company and got credit for a number of months. Today on my new credit card statement they are charging me again. I am so ...

Anonymous
Jcampbell

I am having the same problem! Keep being charged!!

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Audible Free Trial
#612415
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Audible, an Amazon company that sucks!
Amazon is awesome. They boast a super user-friendly site, free shipping, competitive pricing, and they are on the forefront of drone delivery. Heck, you can even order food from them! But this Audible company that Amazon uses is horrible! They gotta go. Audible uses...
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Anonymous
Anonymous

2017 the company more horrible than ever. They rely on third party software to play their content. The amount of steps necessary to take from the moment you give them your mon...

Anonymous
Anonymous

I've been with Audible since early on. About 12 years. They were great to work with until they sold out to Amazon. Today I've had it. Opened the site to use my 2 credits to bu...

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Audible Free Trial
#554285
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