Contact Audible Customer Service
Audible Phone Numbers and Emails
Toll-Free Number:
-
(888) 283-5051
Customer Service:
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(206) 577-1377International
Audible Emails:
How to Contact Audible?
Most Popular Number:
| Total calls: 3 866 | Issues resolved: 279 | Last call: Mar 25, 2025 |
Audible Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Audible Customer Service is rated at 2.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Audible is 8882835051. 100% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 90% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 8 minutes.
Be prepared for the call as Audible may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Audible Customer Service is rated at 2.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Audible is 8882835051. 100% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 90% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 8 minutes.
Be prepared for the call as Audible may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Audible mainly because of account, activation/ cancellation, payments and charges.
20% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Audible is customersupport@audible.com. 68% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Audible Website:
Audible Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
Schumannstrasse 6,
Berlin 10117,
Germany
Fax:
Audible Customer Service Reviews
She was wonderful. Audible was taking $14.95 out of my discover card twice a week for months.
I couldn't figure it out and why and I told my Daughter about it. I am 83 and live with my Daughter so she called Audible and I had two accounts because one of the emails was wrong. My email is wattsbl2@***.com and the wrong one was wattsbl3@***.com.
Shaneequa took care of it for us. She was so great.
Very responsive. Resolved quickly.
Very helpful in cancelling my account. Will call again if need are questions answered
No response if it was cancelled or not. I bno longer can afford it and am in a nursing home. I dont know what else to say.
How Good is Audible's Customer Service?
Summary of Audible Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Audible?
Payments and Charges Question:
- “No credits earned last 4 months”
- “Getting billed for services I’m not using”
- “Billing”
Account Question:
- “My account is incorrect Wrong name and phone #”
- “Brothers audible account”
- “Several accounts”
Activation/ Cancellation Question:
- “Cancel”
- “Cancel free trial”
- “To renew my account or state a new service”
Request for Information Question:
- “Need help returning some books”
- “Questions and billing info”
- “Need help”
Product/ Service Question:
- “Problem with account”
- “Audible not working”
- “I cannot access any Audible books”
Return/ Replace Question:
- “Return”
- “Return unread book”
- “Return a title”
Refund Question:
- “My refund”
- “Refund”
- “Want to get refund , because I inadvertently subscribed and system automatically took the money from my bank account”
Website/ Application Question:
- “App won't load. Not even downloaded book won't play.”
- “Installation”
- “Download install app”
Cards Question:
- “Having trouble adding new card”
- “Gift card”
- “To delete a card”
Shipping and Delivery Question:
- “Did not recieve my credit for the month.”
- “I have ordered one plus neck bend but its wrong delivered”
- “Wrong product”
Staff Question:
- “Pause service”
- “Gift extending my service isn't working”
- “Message says to contact customer service re a problem but does not give email address”
Employment Question:
- “Employment”
Other Question:
- “Trying to jip me”
- “Only received one out of two of my orders”
- “Accidentally deleted book. Please Restore.”
Compare Audible Customer Service To
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