Just noticed a $14.95 charge on my credit card from this company for an absolutely unauthorized/unused subscription. (I had never visited Audible.com nor purchased/listen to an audiobook in my life) Upon further investigation, I learned they have been charging my card for over two years!
After repeated contact to their friendly (but ultimately unhelpful) customer service, I was able to recover only 12 months worth of the prior charges.
Important Note: The amount they are willing to "voluntarily" refund exactly matches the amount the credit card company is able to force them to credit back to your card - the rest will remain charged to you. Avoid Audible.com if at all possible - although I am not sure they can/will stay in business for long and am honestly surprised that Amazon risks their reputation by remaining associated with them.
Product or Service Mentioned: Audible Membership.
Reason of review: Unauthorized Credit Card Charges .
Monetary Loss: $200.
Preferred solution: Full refund.
I didn't like: Repeated unauthorized cc charges.