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Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
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Style and Design
Value for money
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I got a free audiobook and later noticed a charge. I called them too ask for a refund and to cancel my membership.

I to told I would get the refund. The next month I was charged the membership fee. I call to ask for a refund, cancellation and confirmation email. I never got the refund or email.

I just called again and cancelled again. This time I got a confirmation email.

But I don't trust them so I changed my payment credit card to a expired one and deleted my active card. Hope it works, they are crooked.

Review about: Audible Membership.

Reason of review: Return, Exchange or Cancellation Policy.

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