Maybe Prime & Audible duped you to?

I have purchased a Prime membership and subscribed to Audible. I purchase audiobooks with both the monthly credits and directly. The public customer facing web page states "Account page states "Save 30% on all audiobooks purchased without credits." I never received any discount. I contacted Audible customer support page and request a credit for 30% for all audiobooks I purchased without book credit.

They flatly denied the request, even when I provided the proof from their own website.

I can easily see thousands of other Prime/Audible members have been duped too. I have filed a BBB complaint requesting refunds for all prime/audible members that purchase content without a credit and did not receive the promised discount.

This review is a subjective opinion of a user.
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More Review Details

Customer service
Turnaround Time
Privacy and Data Security
Discounts and Special Offers
Product or Service Quality
Delivery Service
Price Affordability
Exchange, Refund and Cancellation Policy
Additional Fees
Advertised vs Delivered
Billing Practices
Diversity of Products or Services

  • What I liked
    • First experience itself is bad
  • What I disliked
      No items

Reason of review:
Not as described
Preferred solution:
Price reduction
Monetary loss:
Product or service
Amazon Prime Membership
Review category
Auctions and Internet Stores
review #929729 by

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