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coustoner service is horrible. It has Plummeted since I became a member some 7/8 years back. I use to get someone on the phone ( in the states) that was knowledgeable about your product. Not any longer. call twice was answered by forginer that knew nothing and was...
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Company wrote 0 public responses to the review from Nov 27.
2.7
#1409061
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Audible still sucks! After trying Audible before they sold to Amazon, their app sucked. And it still sucks under Amazon. I'm a Prime Member and I'm suppose to get one book I purchased from Amazon that is on Audible. There are no directions how to transfer the book in...
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Company wrote 0 public responses to the review from Nov 07.
#1395563
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Audible - Completely awful.

I tried buying a gift membership and my payment was processed with no gift code ever sent to the recipient. After a week of trying to get this service processed I gave up and asked for my money back. Refund will apparently take time, shocking. I had to call repeatedly to get someone to respond to my initial issue. This company is horrible in comparison to Amazon. Would never recommend.
Company wrote 0 public responses to the review from Oct 27.
2.1
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#1389941
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Resolved
I got the membership, but I thought I could accumulate credits. Been a member for 2 years until now I finally got the chance to buy with my credits. I got shocked that the almost 25 credits which I accumulated went to waste because audible allows only 6 unused credits...
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Company wrote 0 private or public responses to the review from Oct 24.
5.0
#1388067
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lots of technical issues with this company. hard to believe they still have these "global" bugs in their software that take weeks to fix. and all you get from customer service is apologies and hot air. ive hung-in for way too long now waiting for a change in their...
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Company wrote 0 public responses to the review from Oct 07.
#1375458
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Audible - Ripped off

How is it fair for members who have been with audible for over a year get one book a month but new members get two every month.
Company wrote 0 private or public responses to the review from Oct 06.
#1375224
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Audible - Disappointing and upset

I have had a membership with Audible and paid my dues. Now that I don't want to pay the monthly charge the are erasing my credits that I paid for! This on top of the fact that I cancled my membership 3 times and somehow I was still billed the next month. When I asked about it they just say the account was never cancled. What a scam! Bullshit
Company wrote 0 public responses to the review from Oct 01.
#1370259
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Audible - Their software is so buggy.
I've paid a lot of money for software that just doesn't work. I just want to listen to the audible books that I paid for, but can I do that? No I can't. The desktop app doesn't work and won't play back a single title. When I try to send a help request I get a cryptic...
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Company wrote 0 public responses to the review from Sep 20.
1.5
I liked
  • Content which i paid for
I didn't like
  • How difficult it is to access the content that i paid for
#1361195
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Audible - Never signed up!

I recently found out that I was being charged monthly for audible. com but I never signed up for it. I do subscribe to Amazon prime. While I have been satisfied with Amazon prime, I do not appreciate them adding audible to my account without my permission. Can anyone advise if there is a class action lawsuit for this?
Company wrote 0 private or public responses to the review from Sep 12.
1.0
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#1353546
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Audible - Unauthorized Charges

I have never used Audible. The first time it appeared on my credit card statement I didn’t even know what it was. I got the charged reversed and it happened again. I have decided that I can no longer trust Amazon, since I am pretty sure that is how they got my cc information. Angry Angry
Company wrote 0 private or public responses to the review from Sep 08.
1.0
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#1350457
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