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I never knowingly signed up with Audible. I believed I received credits because of Amazon Prime. I asked and they agreed to refund me for it all. It's been 3 months, 4 calls and 5 hours and still no money. I filed a complaint with the Federal Trade Commision. They've...
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1.0
I didn't like
  • Jumping through hoops to get my stolen money back
#1279624
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Audible - Bait and switch

Audible quietly deducts money from your bank account and deletes your credits when you don’t use them or cancel service. This is theft of the most petty kind authorized by the wealthiest man on the planet Jeff Bezos. Amazon has been hit with class action lawsuit for their criminal practices. They seriously need more competitors.
1.0
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Billing Practices
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
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#1276548
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Audible - Refusal to use updated info on credit card and cutting me of

Service rep obviously Indian and Pakistani and completely incompetent.
#1273485
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I've been a member of Audible for over 14 years and have loved it. HOWEVER, Audible recently "dumbed down" their software, replacing useful information in my Library - especially the column that provided information about whether or not I own the companion Kindle...
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2.9
#1272724
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I recently saw exorbitant charges on my bank statement by audible and amazon prime. On investigating this, I went to the membership page and hit cancel and lo and behold, it says you do not have a membership to cancel!!! So WHAT are they billing me for? I live in South...
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h.kitchener
h.kitchener

Given where you live, perhaps this is the incentive you have to get away while you can---Australia is looking the best option.

1.0
I didn't like
  • Unauthorized charging to my credit card
#1272225
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I signed up with what I thought was a responsible and trustworthy organisation. I had one free book from them. Then I find they have been sneakily and underhand charging me for months. I had no emails, no warning, no confirmation, no agreement to these charges. My son...
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#1267956
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Audible - Scam. Theifs

I use Amazon and they own audible. They used my info to Straight up STEAL $118 from me. They claim it was a mistake but then I found charges on a credit card I only used once with amazon
#1235454
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Audible - Another Account of Sketchy Charging
Long story short, multiple times a month I’m getting declined charge notices from my bank from Audible Canada. I never signed up for CA and the free trial I got through USA I cancelled same day (to avoid auto renewal). I have no active account on either USA or CA. No...
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1.0
#1223837
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My mother never signed up for an Audible account. She didn't even know what Audible was before tonight. I never signed up for Audible. I do know what Audible is. However, my mother found a $14.95 charge on her debit card, from Audible in New Jersey (Audible, an Amazon...
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Anonymous
Anonymous

Had similar issues recently. Thank goodness I check my statements. Changed cards and bank blocked charges and audible still got through! Be diligent is all I can say!! Watch t...

1.0
#1213184
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So, I've had problems with subscription websites in the past. I've cancelled some subscriptions and still got billed. I very well know how they burn customers by being sneaky so I've wised up and made sure I write everything down meticulously as far as trials. Well, I...
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#1209312
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